Frequently Asked Questions

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How does the Zoom Call Experience work?

After selecting the Zoom Call Experience, you'll be matched with a current student from the college you're interested in. You'll have the opportunity to ask them questions about the college, campus life, their course, and more. This is all done at a time that's convenient for you, from the comfort of your own home.

How can I trust the information from the students?

All our student guides are carefully selected and trained to provide honest, comprehensive insights about their colleges. They're instructed to give you a real taste of their experience, without any sugarcoating or scripts. We do not receive any sort of compensation from colleges.

Can I schedule more than one call?

Definitely! You can schedule as many calls as you need to feel confident in your college choice. We encourage you to explore multiple institutions and courses to find the perfect fit for you.

How much does each Zoom Call Experience cost?

The Zoom Call Experience is currently offered for $30.

How do I schedule a Zoom call with a student?

To schedule a Zoom call, simply navigate to our home page, and click the "Sign up for a Zoom session" button.

What if I need to reschedule or cancel a call?

If you need to reschedule or cancel a call, please contact us as soon as possible. We understand that plans can change, and we'll do our best to accommodate your needs. Please note that cancellations must be made more than 48 hours before the meeting, or a refund cannot be issued.

Is there a limit on the duration of a Zoom call?

Each Zoom call is typically scheduled for a duration of 45 minutes. However, if both you and the student guide are available and willing to continue the conversation, the call can be extended by mutual agreement.

What happens if I encounter technical difficulties during a Zoom call?

If you encounter technical difficulties during a Zoom call, please try to reconnect or restart the call. If the issue persists, you can reach out to our support team at

, and we'll assist you in resolving the problem.

What measures are taken to ensure the privacy and security of Zoom calls?

We prioritize the privacy and security of our users. All Zoom calls are conducted using encrypted connections, and we implement measures to protect your personal information. We recommend reviewing our privacy policy for more details on how we handle user data.